Life Has Improved Dramatically
"It has been an absolute pleasure to work with Athena again. You have been so thorough, completing an assessment of circumstances that was holistic and covered every angle of daily living. Staff were respectful and empathetic at all times, even on the occasions that difficult conversations were to be had, these were done with the utmost courtesy and in a way that the individuals concerned could truly comprehend the situation.
There is something about the staff at Athena that exudes generosity of spirit, nothing is to much trouble, they always listen and the attention to detail is what makes you different and successful at what you do.
With the help of Athena life has improved dramatically for individuals and carers that we have been working with. The support that we have also received as a voluntary sector agency and as individuals has been second to none. I look forward to a continued working relationship with you all and can’t thank you enough.
Truly you are all brilliant."
Patience And Understanding
"We were delighted with the outcome of the meeting! We know that this couldn’t have been achieved if it hadn’t been for the input that you both made and for that we are immensely grateful. From the very outset (sitting at our kitchen table!), we both felt as though we were being listened to and that our views and concerns weren’t being dismissed. There have been occasions in the past when we have been made to feel that we were being unreasonable, neurotic or over-emotional when all that we have ever wanted was for James to be happy and safe.
You showed patience and understanding and gave us the confidence to proceed with challenging the local authority. The report was exceptionally detailed and thorough and, in our view, perfectly summed up what we felt about James’s situation"
Approachable And Knowledgeable
"Whilst working in the charity sector I have had reason to use the services of Athena on both a professional and personal basis. The service offered is professional and supportive and easily accessible. The staff are very approachable and knowledgeable which gives their clients confidence and reassurance. I would have no hesitation in using Athena Social Work Services Ltd again."
Extremely Efficient And Reliable
"It is an absolute pleasure working with you, you have been extremely efficient, reliable and have gone the extra mile for us (particularly in that hectic run up to Christmas). We really appreciate all the effort you make in keeping communication and your work at such a high standard"